Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of ONO ("ONO In Your Pocket") (hereinafter referred to as "the Service") operated by Arkive Technologies LLC, a Delaware limited liability company ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

Company Information: Arkive Technologies LLC is a Delaware limited liability company with its principal place of business in the United States. For legal inquiries, you may contact us at the address provided below.

Description of Service

ONO is an AI companion service that provides conversational interactions through SMS, web applications, mobile apps, and other third-party messaging services. The Service is designed to offer companionship and support through AI-powered conversations. ONO is not intended for professional mental health care, therapy, or medical treatment.

ONO is an AI system and may occasionally provide inaccurate, incomplete, or incorrect information. While we strive to provide helpful and accurate responses, ONO can make mistakes, misunderstand context, or provide information that may not be current or reliable. You should not rely solely on ONO's responses for important decisions, factual information, or professional advice.

Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

User Accounts

Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Harass, abuse, or harm others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to the Service or its systems
• Use the Service for commercial purposes without our written consent
• Interfere with or disrupt the Service or servers
• Attempt to reverse engineer or copy the Service
• Access the Service programmatically, including through automated scripts, bots, or APIs without our explicit permission
• Scrape, crawl, or systematically extract data from the Service

Content and Conversations

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

For users in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). You have specific rights regarding your personal data, including the right to access, rectify, erase, and port your data. For more information about your rights and how to exercise them, please refer to our Privacy Policy.

Service Availability

We strive to provide reliable service but cannot guarantee that the Service will be available at all times. We may modify, suspend, or discontinue the Service at any time without notice. We are not liable for any interruption or termination of the Service.

Customer Support

We do not offer customer support for the Service. However, if you need to contact us for any reason, please email us at contact@onoai.ai or reach out on social media.

SMS Messaging and Charges

By using the Service, you consent to receive SMS text messages from us. Standard message and data rates may apply from your mobile carrier. You are responsible for any charges incurred as a result of receiving SMS messages from the Service.

Intellectual Property

The Service and its original content, features, and functionality are owned by Arkive Technologies LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall Arkive Technologies LLC be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

For EEA users, you may terminate your account at any time by contacting us. Upon termination, we will delete your personal data in accordance with our Privacy Policy, unless we are required to retain certain information for legal purposes.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Delaware, United States.

Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: contact@onoai.ai
• General inquiries: contact@onoai.ai
• Privacy concerns: contact@onoai.ai

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. For material changes, we will provide additional notice through email or in-app notifications. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

For EEA users, if we make material changes to these Terms that affect your rights, we will provide you with reasonable notice and obtain your consent where required by law.